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Front Desk Receptionist - Home Health Care - Westlake Village Office

Job Description

Our front desk position is extremely fast-paced. Our of office handles a massive amount of information regarding our patients' care- the front desk moves tons of communications throughout the office to ensure that patient care is being handled correctly. This position mainly answers phone calls and emails, relays messages to the appropriate department or person.

When there is any down-time, the front desk assists with our HR department. HR Coordinators verify clinician credentials to ensure that we are fully compliant before assigning a clinician to a patient. They also respond to Agency requests so that Agency credential files are up-to-date for surveys.

Qualifications

A well-qualified candidate would:

Able to handle 200+ calls a day

Have experience using a multi-line phone system

Have experience in a home health administrative setting, and/or have worked in a PT or OT clinic

Have excellent interpersonal, communication, and customer service skills- verbal and written

Have a typing speed of at least 50WPM

Be detail-oriented

Be able to handle a lot of communications

Work well on a team

Be resourceful and solution oriented

Be fun and outgoing

Additional Information

Thank you for your interest in our team!

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