Front office coordinator

Responsibilities and Duties

  • Main point of contact for all entering/departing patients;
  • Check-In/out patients (process patient payments for all treatments and skin care sales);
  • Book new appointments and follow-up appointments as suggested by the provider;
  • Call all patients to confirm appointments prior to arrival;
  • Excellent communication skills and warm phone demeanor;
  • Understanding of current medical regulations and expectations;
  • Ensure patient satisfaction and overall office visit experience is completed with positive, warm demeanor and genuine attention to make them feel welcome;
  • Courtesy call to previous day patients for follow-up to ensure patient satisfaction;
  • Answering multi-line phones;
  • Proactive attention to schedule of appointments and resolving potential scheduling conflicts;
  • Extreme attention to detail to enter patient records correctly;
  • Maintain a neat and organized front office area;
  • Oversee product inventory, display product and maintain optimum level of product testers and brochures
  • Consult with walk-in or phone-in clients regarding treatments, procedures and other services;
  • Learn all current promotions and offer them to new and existing clients to stimulate sales and retention.


  • 1 year of experience in Plastic Surgery, Medical Aesthetics, and/or Spa environment is preferred, but it is not required.
  • Interested to get a comprehensive knowledge of invasive & non-invasive services, as well as skin care products offered (training will be provided);
  • Driven and motivated to help patients reach their goals;
  • Strong computer skills
  • Strong professional communication and writing skills

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

NAEP 2019 - Assessment Coordinator
Fresno, CA Westat
Homestay Coordinator
San Diego, CA Education First
Paid Media Operations Coordinator
San Francisco, CA Autodesk
Social Worker / Child & Family Care Coordinato...
San Diego, CA Rady Children's Hospital San Diego
Transitional Coordinator
Grass Valley, CA PRIDE Industries
Senior Proposal / Marketing Coordinator
Oakland, CA Jacobs